Delhi To Get Delivery Of Public Services At Home As L-G Gives His Go Ahead

Delhi To Get Delivery Of Public Services At Home As L-G Gives His Go Ahead

Delhi To Get Delivery Of Public Services At Home As L-G Gives His Go Ahead
(Dreamstime)

After hanging fire for nearly two months, Delhi government's ambitious programme for doorstep delivery of public services has been cleared by Lt Governor (L-G) Anil Baijal, who had red-flagged a few provisions in the scheme. The L-G Office issued a statement on January 15, announcing the decision. The scheme was cleared by the State Cabinet on November 16 last year.

"Hon'ble .@LtGovDelhi approves Delhi govt's scheme for 'Doorstep delivery of services'. All citizens of Delhi are grateful to u sir. Thank u," Chief Minister Arvind Kejriwal tweeted.

Under the scheme, assistants will turn up at the doorstep of individuals willing to avail certain government services and upload requisite documents online, ending the need for them to visit government offices.

Baijal had advised the government to reconsider the proposal and focus on digital delivery of services, "as 35 out of 40 services listed in the scheme are already available online", and set up internet kiosks by unemployed youth for those not able to access the internet. The government had insisted that setting up internet kiosks was a "failed idea" and should not be implemented, and that on an average 25 lakh people visit government offices for these 40 services annually despite they being available online.

However, the new statement by the L-G Office has made it clear that Baijal approved the proposal after Kejriwal's assurance that the Delhi government would simultaneously strengthen the online mechanism. It said the setting up of internet kiosks would provide employment opportunities to educated unemployed youth and also help in delivery of the services.

The Delhi CM had also assured to work out a financial model to provide soft loan to set up these kiosks, it added.

"On the assurance that both the systems will function as complementary to each other, Hon'ble LG approved the proposal and advised the administrative department concerned to finalise the proposal for setting up 'internet kiosks' within a month," it said.

With inputs from Housing News

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