How can I improve my seller score (SS)?
We expect and suggest our sellers to meet the expectations of property seekers in terms of content and conduct. Below are a few suggestions which may prove beneficial for getting a healthy Seller Score.
Focus on the Quality of your listings content:
• Suitable title to a property with the unique selling points
• Correct and accurate information including property details like
- availability
- specification
- price with details of all costs
- description including USPs that were not captured in the form
- location on map
- high quality pictures and their tagging
• If any of the information regarding the property changes, the same should be immediately updated to keep it relevant
Display a professionally acceptable & desirable conduct:
• Attending to buyers' calls in a polite / courteous manner
• Helping buyers during their journey
- showcasing multiple options, matching buyers requirement
- answering buyers queries (without personal prejudice)
- organizing site visits for buyers
- negotiating the deal on buyer behalf
- arranging documentation and legal help
- doing all the above and much more in a timely & professional manner