DDA Plans Massive Digitisation Drive

The Delhi Development Authority (DDA) is planning to undertake a massive digitisation drive. Under the project, DDA Digital Services: Computerized Management System for Decision Support and On-line Public Services (including Grievances Redressal) System (CMS), the development body would network its 22 departments and 60 field offices, and undertake capacity building for its 5,000 officials to provide citizen services, Vice-Chairman Udai Pratap Singh said on December 1.

The DDA would use social media to improve interaction with customers, promote digital payments and establish state- of-the art record rooms. The DDA also plans to establish nearly 22 public facility centres and 27 internet information kiosks at sub-division offices to provide information services.

To facilitate this, the DDA has released its request-for-proposal (RFP).

With inputs from Housing News